These are the terms and conditions on which we supply products to you, whether these are goods, services or digital content. Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide our services and digital content to you, how you and we may change or end our contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, please contact us to discuss.
by writing to us at [email protected]
If we have to contact you, we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order. When we use the words “writing” or “written” in these terms, this includes emails.
Terms of Use
The information contained within the goods, services and digital content supplied to you is for educational, entertainment and news purposes only, and is NOT designed, construed or believed in any manner to be Trading Advice. There is no assurance that any person, corporation or individual, who uses this information will achieve favourable results. Past performance is no guarantee of future results. You hereby agree that ANY and ALL trading decisions you make are your own and reflect your own personal level of risks and trading skills. You also acknowledge and agree that you are aware of the risk parameters involved in trading and that the leveraged nature of Trading Futures, CFDs, Options, Forex Exchange and Spread Betting can cause losses greater than your account balance. You further agree to accept full, complete and sole responsibility for any and all results in your trading account. There have been no promises, guarantees or warranties suggesting that any trade will result in a profit or will not result in a loss and we make no guarantees of any future performance. It is your sole responsibility to know and define the risk before trading. You also hereby agree that you will not hold us liable or responsible in any way for any losses you incur in any trading account. We disclaim any responsibility for any adverse consequences that might arise directly or indirectly from the use of any material contained in or from any goods, services and digital content provided to you by the Company.
Distribution and/or re-transmission of any of the content provided by us in any form or by any medium is expressly prohibited. GoldviewFX does not recommend or endorse specific transactions or trading methodologies or any advice concerning the value of or advisability of trading Futures, Equity CFDs, Options, Forex Exchange and Spread Betting. This service is designed to assist you and provide tools for the understanding of technical analysis of the financial markets. This is an educational web site designed solely to assist you in developing your own personal methodology if you so desire.
Internet Trading Risks
There is a risk that other circumstances may prevent you from executing orders or prevent you from accessing your 3rd party trading platform. These include, for example, system errors and outages, internet connectivity issues, failures of third parties on whom you or we are dependent (for example, internet service providers or electricity companies). Most 3rd party providers, as with GoldviewFX, have business continuity measures in place to deal with some of these issues, but in some circumstances you may not be able to access your trading platform or the GoldviewFX website.
Accuracy of Information
The content on this website is subject to change at any time without notice, and is provided for the sole purpose of assisting traders to make independent investment decisions. GoldviewFX does not guarantee its accuracy, and will not accept liability for any loss or damage which may arise directly or indirectly from the content or your inability to access the website, for any delay in or failure of the transmission or the receipt of any instruction or notifications sent through this website.
Our Contract with you
Our acceptance of your order will take place when we email you to accept it, at which point a contract will come into existence between you and us. You will be provided with access to the digital content and services by way of, and not limited to, the provision of login details for the website and by you creating a subscription with the charting provider, on which the digital content is hosted.
Providing the digital content and services
Access to digital content, services and how to analyse gold market (Introduction to charting, indicators and Daily analysis of Gold Markets) delivered via Trading View, email or online (Zoom or similar) will usually be provided to you upon completion of due diligence. Although this can vary due to personal circumstances.
Access to the digital content and services is usually made available by the Customer Service team via email and will last as per the terms of your order.
If our supply of the services or digital content is delayed by an event outside of our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided that we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any products you have paid for but not received.
We may need certain types of information from you in order to provide the services and digital content. If so, this will be provided in the course content information. We will contact you to ask for this information. If you do not provide the information within a reasonable time of us asking for it, or you give us incomplete or inaccurate information, we may end the contract. We will not be responsible for supplying the products late or not supplying any part of them if this is caused by you not giving us the information we need within a reasonable time of us asking for it.
We may have to suspend the supply of the services or digital content to deal with technical problems or to make minor technical changes, or to update the product to reflect changes in relevant laws and regulatory requirements.
We will contact you in advance to tell you if we will be suspending the provision of the services or digital content unless the problem is urgent or an emergency. You may contact us to end the contract for a product if we suspend it, or tell you that we are going to suspend it, in each case for a period of more than 30 days and we will refund you for any amount paid in advance for the services or digital content for the period after you end the contract.
If you do not pay us in accordance with the price and payment terms agreed, and you still do not make payment within 30 days of us reminding you that payment is due, we may suspend the supply of the services and digital content until you have paid us the outstanding amounts due.
Price and payment
The price of the product will be the price indicated on the order form when you placed your order.
We accept payment with all major credit and debit cards including VISA, Mastercard and American Express. When you must pay depends on what product you are buying and the terms agreed in your order. Unless you have arranged to pay by an initial deposit and subsequent instalment plan, you must pay for the products in full before you can access them.
The purchase price for the Gold View FX Digital Services for Charting, Indicators, Trade Ideas and Analysis to Gold Market, including our Trading View channel is £xx pcm, subject to change without prior consent.
Cancellation Rights
GoldviewFX Analysis are designed to ensure that you have the best opportunity and resources to help you succeed.
Our services and trading resources provided in digital form over the internet and through our Trading View and Telegram (Digital Content). Your Right to Cancel, referred to as a cooling off period, is for 14 days after you have paid for the service.
Cooling off Period
Please note, if you start the service within the 14-day cooling off period you agree to waive your rights to cancel the contract with GoldviewFX under the Consumer Contracts Regulations.
In order to cancel the contract within the Cooling off period, you must contact us in writing within 14 days of your purchase and before you start the service by accessing any of our digital content (Telegram or Trading View) or downloading or streaming any of our digital content. You do not have the right to change your mind after you have started accessing any of our digital content or downloading or streaming any of our digital content
Proprietary Property
The GoldviewFX trading analysis, product names, user manuals, documentation and other support materials are either patented, copyrighted, trademarked, constitute valuable trade secrets (whether or not they or any portion thereof may be copyrighted or patented) or are otherwise proprietary to GoldviewFX.
You may use the digital content and services for your personal use or in your business or profession. Permitting unauthorised users access to the digital content and services is a violation of this license agreement.
You may not without explicit prior written permission from GoldviewFX:-
- Use, modify, or transfer the digital content or services, or copy them in whole or in part, except as expressly provided herein;
- Reverse-engineer, decompile or otherwise recreate the digital content or services in whole or in part;
- Make copies of or distribute, for profit or otherwise, or authorize the copying or distribution of the digital content and services, except as herein provided;
- Make alterations to the digital content and services or merge it into any other software;
- Grant sublicenses and leases or other rights in the digital content or services to others;
- Distribute the digital content or services on either a permanent or temporary basis to others;
- Distribute the chart analysis on either a permanent or temporary basis to others.
It is agreed that the violation by you of any of the prohibitions described above shall be a material breach by you of this license agreement, and any attempt to sell, sublicense, assign, or transfer any of the rights, duties, or obligations under this agreement, except as expressly provided herein, is void.
Cookie Policy
What are cookies?
A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website. Cookies are used by many websites and can do a number of things, eg remembering your preferences, recording what you have put in your shopping basket, and counting the number of people looking at a website.
The EU cookie law (e-Privacy Directive)
The Privacy and Electronic Communications (EC Directive) Regulations 2003 (the Regulations) cover the use of cookies and similar technologies for storing information, and accessing information stored, on a user’s equipment such as their computer or mobile.
Our Cookie Policy
In compliance with the e-Privacy Directive from the EU and The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011, Trendsignal makes the following disclosure about the use of Cookies on our website. Websites (and servers that host them) do not have the ability to keep login data and information. Trendsignal utilises cookies (known as Session cookies) to enable users to switch between pages without having to login again. Without such Cookies, users would have to login every time a new page was opened.